Delhi Metro Rail Corporation @OfficialDMRC
दिल्ली मेट्रो का आधिकारिक ट्विटर अकाउंट। भारत का सबसे बड़ा मेट्रो नेटवर्क। Official Twitter account of the Delhi Metro. India's largest metro network. delhimetrorail.com New Delhi, India Joined November 2018-
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Hi, any inconvenience is regretted. Regular drives are conducted to educate commuters not to play loud music. Any such issue may be reported at our 24*7 IVRS helpline 155370 for immediate assistance. Further, drive teams have been sensitized to remain more vigilant in this regard.
@aakash_lbs Thanks for the feedback. The area was inspected up on information but no such issue found. Any such issue may be immediately reported to station officials/customer care center or at our helpline 155370 for immediate action.
@uttarayone Inconvenience is regretted. A reply has been posted in response to the mentioned IVRS complaint. For details, you may call the helpline number 155370 with your complaint number.
@sanjukanwasi Any inconvenience is regretted. Reply in response to your grievance has been posted to your email id.
आपका सफर, आपकी राय! ग्राहक संतुष्टि सर्वेक्षण में भाग लें और मेट्रो सेवाओं को बेहतर बनाने में अपना योगदान दें। भाग लेने के लिए DMRC की आधिकारिक वेबसाइट delhimetrorail.com पर जाएं या दिए गए लिंक पर क्लिक करें: imperial.eu.qualtrics.com/jfe/form/SV_dp… #DelhiMetro
A reply in response to your Digital book complaint has been posted to your email. Further, to know the status of complaint/feedback, passenger may access the Digital Feedback Book: pcms.dmrc.org/careqr or scanning it at Customer Care. The same is also available on Homepage of DMRC official website delhimetrorail.com
Hi, passengers may contact Lost and Found office at Kashmere Gate Metro Station (Mob:-8527405555) from 08AM-08PM on all working days for enquiry of lost articles [Office Closed on Sundays and All National & Gazetted Holidays]. Passenger may also download our official mobile app Delhi Metro Sarthi app for information.
@JyotirmayS30211 @DelhiCapitals @RCBTweets Reply in response to your Digital book complaint has been posted to your email. Any inconvenience is regretted.
Delhi Metro has extended last train timings on all lines for IPL match at Arun Jaitley Stadium on 27th April ensuring smooth and hassle-free travel for all cricket lovers heading home after the game. @DelhiCapitals @RCBTweets #DelhiMetro #IPL2026
@sarthak_jain07 Inconvenience is regretted. A reply has been posted in response to the mentioned IVRS complaint. For details, you may call the helpline number 155370 with your complaint number.
@JayaKReports @gupta_rekha @CMODelhi @narendramodi @kgahlot Hi, any inconvenience caused is regretted. Please write to us on pcms.dmrc.org/careqr/ and share the payment details including UPI/UTR Number for further inquiry & assistance.
Any inconvenience caused is regretted. Suitable instructions have been reiterated to parking personnel regarding Commercial Vehicle Parking Restrictions. In case of any inconvenience, kindly contact customer care center for immediate assistance. You may write us on Digital Feedback Book pcms.dmrc.org/careqr/ also.
Any inconvenience is regretted. We make all efforts to maintain the service reliability of the equipment, and any intermittent technical issue is attended by staff on priority. There was some technical issue in the mentioned escalator on tweet date/time. The same was soon rectified. The escalator is working normal at present. Further, in case of inconvenience passengers may contact the Station Control Room number displayed on the escalator or call our 24 x7 helpline no 155370 for assistance.
@gautamlakra_ Inconvenience caused is regretted. Suitable action has been taken in this regard. Suitable instructions have been reiterated to concern staff to keep vigilance in this regard. In case of any inconvenience, please contact customer care center for immediate assistance.
Thanks for the feedback. Cleanliness is our priority and the station premises are regularly cleaned. The area has been cleaned and suitable instructions have also been reiterated to the staff. Any issue, may be reported at the nearest customer care centre for immediate assistance. Passengers may also call our 24*7 IVRS helpline number 155370.
Any inconvenience is regretted. Please write to us at pcms.dmrc.org/careqr/ and share the Virtual Smart Card number, registered mobile number, registered e-mail id, for further assistance. In case the issue already raised at [email protected], please share the email used, to trace your complaint.
Any inconvenience is regretted. The matter has been enquired and it is submitted that there was no major delay in train services in line 6 at tweet date. Further, minimum time required to travel from Jasola Apollo to Sukhdev Vihar is 21 minutes and maximum permissible time is 65 mins. You entered from Jasola at 06:35 and reached sukhdev vihar at 19:41 hrs. The surcharge taken is found within business rule of DMRC.
@Kala_Hit_Parti Any inconvenience caused is deeply regretted. Cleanliness is our priority and the station premises are regularly cleaned. The area has been cleaned.
@Rajeevgarg29 Hi, any inconvenience caused is regretted. Mentioned escalator E10 is under planned maintenance work.
Washroom facility is available at stations and nominal charges ( Rs 2/- for urinal and Rs 5/- for toilet) are taken for maintaining cleanliness and hygiene of washroom area. Rate list is also displayed at suitable location. In case of an issue, passengers may call our 24*7 IVRS helpline 155370 or contact the nearest customer care center for immediate assistance.
@hhh_2838 @DelhiPolice @CPDelhi @DCP_DelhiMetro Hi, this area is outside the DMRC premises. Please contact MCD and police as this area is related to MCD and PS Vikas Puri.
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