InPost UK @InPostUK

Need to contact us? Please slide into our DMs inpost.co.uk/giveaway-terms… United Kingdom Joined December 2012

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20K
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9K
Following

1K
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821

InPost UK @InPostUK

11 hours ago

@CazzyRNF Hi there, we're very sorry to hear about this. Can you please send us a DM with some more information so that we can discuss this further with you? Thank you.

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InPost UK @InPostUK

16 hours ago

@ruido_blanco_9 We're disappointed to see this. If this is in relation to a InPost UK, please do let us know your tracking number so we can take a look into this in more detail. Thank you.

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@Sneddas15 Many thanks! We'd recommend making Vinted aware of your concerns. As they hold the funds to your order it's their responsibility to launch an investigation with us to get this looked into in more detail. Thank you.

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InPost UK @InPostUK

19 hours ago

@piinkbrina Hi there, thanks for reaching out and asking for an update on your parcel. Please can you let us know your tracking number so we can look into this in more detail? Thank you.

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InPost UK @InPostUK

21 hours ago

We're sorry that you're having issues sending us a DM, Claudia. As the Customer Care team have been unable to help, it'll now be a case of making Vinted aware of the issues you've faced. They'll be able to launch an investigation with us to get this looked into in more detail. Thank you.

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InPost UK @InPostUK

a day ago

@mark3spark Hi Mark, we've picked up your DM and have responded. Thank you.

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InPost UK @InPostUK

2 days ago

@claudeagius We can assure you that we're human here. The system currently states that it's at the depot and being held for pick up. Please call our Customer Care team for assistance. Thanks!

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InPost UK @InPostUK

2 days ago

@claudeagius Hi Claudia, thanks for reaching out. We've had a look and it appears that the depot is holding it for collection as the shop refused it. Please try giving our Customer Care team a call at 0330 335 0950 to discuss how to pick the parcel up. Thank you.

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InPost UK @InPostUK

2 days ago

@martell0507 Hi there Sharon, many thanks for reaching out to us. Please feel free to send us a DM and we'll do our best to assist further. Many thanks.

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InPost UK @InPostUK

3 days ago

@AbbeyGale99 Hi there, Abbie. Depending on how you're requesting the label, you'll need to swap your option from label to label-less. This'll then generate a QR code for you to ship your parcel, rather than the need to print a label 😊

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InPost UK @InPostUK

3 days ago

@Julia_St_Albans Hi there, Julia. We've picked up your DM with further information about your experience and we'll continue to offer support from there. Thank you.

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InPost UK @InPostUK

8 months ago

We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit inpost.co.uk/help/fraudulen… for more info.

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InPost UK @InPostUK

3 days ago

@CN1991_ We're very sorry to hear that, our DM inbox will remain open to you if there's anything further that we can help with. Many thanks.

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InPost UK @InPostUK

4 days ago

@kathryn_1973 Thank you for bringing this to our attention, Kathryn. We have raised this with the team, so we hope the screen will be fixed as soon as possible. Many thanks!

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InPost UK @InPostUK

4 days ago

@MamoonMirza5 Hi there M, many thanks for reaching out to us. Please feel free to send us a DM with some more details regarding your enquiry. Thank you.

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InPost UK @InPostUK

5 days ago

@ZH956 We've received your message. Many thanks!

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InPost UK @InPostUK

5 days ago

@DriversShame Any additional information you have, such as the time and date that this picture was taken, would be greatly appreciated. Thank you.

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InPost UK @InPostUK

5 days ago

@csbukok Hi there, thank you for reaching out to us. Please feel free to send us a PM with your tracking number so that we may advise on next steps. Thank you.