SWR Help @SW_Help
Our team provides 24/7 travel updates from across the SWR network. Questions? Simply send us a DM. Start your journey: https://t.co/4d2GLoYQ6R southwesternrailway.com Joined September 2011-
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@TonyD9999 Hello, I am sorry for the inconvenience caused, you can claim for delay repay on the link below. southwesternrailway.com/contact-and-he… ^GG
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@CoreyNickson13 Hello, you can call customer service on 0345 6000 650 between Monday to Saturday: 09:00 – 17:00 Sunday: 09:00 - 16:00 ^GG
@CoreyNickson13 Hello, you can get in contact with our customer service team on the link below. help.southwesternrailway.com/hc/en-gb/reque… ^GG
@CraigA3 Hello, where are you travelling to? ^GG
⚠️ Due to trespass on the railway at Clapham Junction all lines towards London Waterloo are blocked. Trains may be cancelled, delayed or revised because of this problem. More information: southwesternrailway.com/disruption
@markfagan Hello, which service are you currently on? ^GG
@krisdelta @swtrains_watch Hello Kris, I am sorry for the inconvenience caused, this was due to the police dealing with an incident near the railway at Fleet. ^GG
Following the police dealing with an incident near the railway at Fleet, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 20:00. More information: southwesternrailway.com/disruption
⏱️ At this time, we estimate that disruption to our services will end at 20:00. All lines are blocked and your journey is likely to take longer. We will let you know if this changes or when we have more information.
⚠️ the police dealing with an incident is near the railway at Fleet. Trains may be cancelled, delayed or revised because of this problem. More information: southwesternrailway.com/disruption
From Monday 11 May until the end of September, Berrylands station will close for station upgrade works. Rail replacement buses will run to New Malden and Surbiton. For more information, please visit our website 👇 southwesternrailway.com/plan-my-journey
⚠️ This weekend Saturday 6 and 7 June and most weekends in June, lines will close in the New Malden area for engineering work. ⚠️ Main line services will be diverted, and buses will replace trains on some suburban routes. Please plan ahead 👇 southwesternrailway.com/plan-my-journey
@AvaSystemsUk Hello, this disruption is no longer affecting our network. ^GG
@LukeVarney3 Hello, yes this will be okay. ^GG
🚧 Planned engineering works are taking place on the South Western Railway Network from Saturday 6 to Sunday 7 June. The New Malden area will be affected. For full information, please check our website: southwesternrailway.com/plan-my-journe…
@swtrains_watch Hello, this is is first time this has been reported to us, I will look into it thank you for letting us know. ^GG
@geordiequin Hi Rob, I would advise to get in touch with our delay repay team at [email protected] and they will investigate this further ^MC
Farncombe Station Market, brought to you by @SW_Help & @godalmingtc, takes place in the station car park on Saturday 6 June from 10am-2pm. Fresh local produce, crafts and gifts available plus hot food – a great way to support local vendors and the community.
✅ Trains are now running normally following trespass on the railway at Clapham Junction and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/contact-and-he…
⚠️ Due to trespass on the railway at Clapham Junction trains have to run at reduced speed on all lines. Trains may be cancelled, delayed or revised because of this problem. Disruption is expected until 15:00 04/06. More information: southwesternrailway.com/disruption
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