TechSmith @TechSmith

We make software to help anyone who wants better tutorials, customer training, lessons, and everyday communications easily create their own images and videos. techsmith.com Okemos, MI, USA Joined February 2008

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TechSmith @TechSmith

4 days ago

@PeterGPatriot If you were an existing customer on our maintenance plans, you would continue with that pricing, which is currently ~3x less than than the pricing you referenced.

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TechSmith @TechSmith

12 months ago

Say goodbye to pricey software! Camtasia Online lets you create, edit, and share professional videos for FREE! Start recording, choose exciting layouts, and bring your unique style to life! youtu.be/phXaLr7RAbQ

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TechSmith @TechSmith

4 days ago

@Daniel7iao @IhsanMiyoFi Hal itu benar untuk versi-versi lama, namun versi terbaru kami mampu merekam pada 60 fps.

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TechSmith @TechSmith

3 weeks ago

@toybuilder That doesn't sound fun! If this is still going on, you could reach out to our tech support team to see if they have any ideas on how to get Snagit working again. bit.ly/techsmith-help

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TechSmith @TechSmith

3 weeks ago

@RickStrahl @toybuilder Please reach out to our support team if you haven't already! bit.ly/techsmith-help

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TechSmith @TechSmith

3 weeks ago

@toybuilder Oh no! Please contact our support team and we can look into this. bit.ly/techsmith-help

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TechSmith @TechSmith

4 weeks ago

@CodeThorpeX @ibuildthecloud Any licenses for version 2024 and earlier are still valid for those versions. If something isn't working correctly, please reach out to us! bit.ly/techsmith-help

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TechSmith @TechSmith

a month ago

@_chanchanjeu Oh no! That's frustrating that Camtasia isn't handling lots of clips. If you haven't already, you can enable proxy media which helps with high quality streams. Also, can you send us your laptop's specs? We'd like to get an idea of what sorts of machines are struggling.

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TechSmith @TechSmith

a month ago

@buttersoycream That pricing is outdated, Snagit is $39 per year. Snagit is so much more than just a screenshot tool though! With easy video recording, step-by-step capture, scrolling capture, and much more, Snagit can replace other apps that combined cost more monthly than Snagit does per year.

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TechSmith @TechSmith

2 months ago

@alexonline888 @Camtasia Thank you for the feedback, we do have voice and avatar generation, but we don't currently have the ability to clone your own voice. We are continuing to integrate Camtasia and Audiate tighter to make that experience smoother.

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TechSmith @TechSmith

3 months ago

@jessitron Hi, That is incredibly frustrating. We can confirm there was an outage with our 3rd party licensing server but it is back online now. We will investigate ways to handle future outages better.

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TechSmith @TechSmith

5 months ago

@TriathlonRobH Please reach out to our tech support team, there should be backup files that can be recovered. bit.ly/techsmith-help

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TechSmith @TechSmith

5 months ago

@Funmmiyo @osehfavvy That's frustrating! If you need, please reach out to our tech support team here: support.techsmith.com/hc/en-us/reque…

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TechSmith @TechSmith

5 months ago

@FriedholdMatz Hi Friedhold, if you're still interested, we have information about this topic in this article: support.techsmith.com/hc/en-us/artic…

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TechSmith @TechSmith

5 months ago

@vjunior1981 Alright, it might be worth opening a ticket with us then support.techsmith.com/hc/en-us/reque…. If that's not working either, then you can call the support number on techsmith.com/about/contact.

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TechSmith @TechSmith

5 months ago

@TriathlonRobH We appreciate you sending those! If you are able to provide a sample project and steps, that would be awesome though! Sometimes the logs aren't enough pieces to solve the puzzle.

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TechSmith @TechSmith

5 months ago

@AstronomyGarage Do you have the ticket number handy? Knowing which song(s) caused problems will help us get this figured out.

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TechSmith @TechSmith

5 months ago

@AstronomyGarage What is your ticket number? We'd like to look into this. Hopefully it's just this one song!

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TechSmith @TechSmith

5 months ago

@dfinke We encourage you to submit this to the feedback form we linked earlier. The more context you can provide about why the feature would be useful, what format the desired output should be and why, the better we can look into making a solution that will work for everyone.